Case Study
Business Process Optimization
Supporting a Federal Agency in defining its future portfolio management framework and embracing the change
Challenge
In an era when government agency budgets are decreasing, emerging technologies are rapidly entering the market, competition from the commercial sector is getting fiercer, and resource management is increasingly more challenging than ever, Federal Agencies are examining how best to accomplish their mission.
Company Info
A Federal Agency
Problem Areas
- 25% budget cut
- During an eight-year span downsized its workforce by 20%
- Commercial industry presence was progressively more prevalent
- Program, project, and portfolio management was not optimal and did not provide for agility and quick data driven decision making
What Did M2 Do?
Working collaboratively with our client and their 900+ Workforce located in offices across the country, we assessed their current organization structure, budget structure, and governance processes.
Business Process Optimization
- Held over 30 working group sessions we co-created and socialized a new proposed organization structure decisions
- Pressure tested the to-be organization design by running theoretical use cases and defining future offices roles and responsibilities
- Developed a reorganization package that consisted of office, division and branch functional statements, crosswalk of employees from current to future state, employee position descriptions, and corporate memorandums that captured key decision points
- Assisted the client with their budget restructure, the establishment and implementation of their portfolio management structure, and implementation of a new tranparent decision making structure
Results
Partnering with our client, they were able to gain Congressional approval to restructure their budget, workforce, and gain efficiencies through leveraging portfolio management – all within a year’s timeframe.
Final Results
- This Federal Agency became more agile in how they accomplish their mission
- Gained cost savings
- Improved employee morale and culture
